booking policy
APPOINTMENTS
Please arrive on time for your scheduled appointment to avoid a $25 late fee being accessed. New clients should arrive at least 10 minutes prior for a brief consultation.
All appointments can be made within 24 hours of your desired date and time, and at least 60 days in advance. All appointments require a $20 non-refundable deposit fee to secure your date and time. This fee goes toward the price of your service.
For any questions regarding appointments, send a TEXT or an EMAIL and we will get back to you within 24 hours.
CANCELLATIONS / RESCHEDULING
In the event you need to cancel or reschedule, you must notify us 24 hours prior of your appointment date and time in order to use your deposit fee for another date and time. If your cancellation occurs within your 24 hour appointment time frame, the deposit fee is non-transferable.
In some instances, we realize unfortunate or unexpected circumstances arise, and if this occurs, please CONTACT US so we can try to accommodate your situation.
If you do not cancel/reschedule at least 24 hours prior to your appointment, a $25 fee will be added to your next service.
To reschedule or cancel your appointment, visit the BOOKING PAGE and log in with your credentials. If you did not create a login account (we encourage everyone to do so), then please send a TEXT or an EMAIL, and provide your name, date of appointment and type of service.
COVID-19 POLICY
Due to the COVID-19 pandemic, and for the safety of staff and the public, Gichae' Couture requires face masks to be worn by all clients in the salon. We also ask clients not to bring guests or children that are not receiving services into the salon. In the event a child (ages 2 and up) or guest must be in the salon during your service, we require they wear a mask at all times.
Thank you in advance for your cooperation and understanding and we look forward to providing you the service you deserve.
